Coquí Line · by Isla Tech · Puerto Rico · in production, not in pilot

Your customers, answered. In English and Spanish, from your own records.

Coquí answers your phone, WhatsApp, texts and website chat, 24 hours a day, with your hours, your prices and what is actually available. It books and texts a pay link. When something needs you, it sends you a message with buttons — approve, change, talk it over — and waits. It never touches money on its own. Y en español, siempre.

Live demo+1 (939) 229-3246 See the price

Call it now, 24 hours+1 (939) 229-3246 answers in whichever language you start in, and switches mid-call.

Two businesses run on it todayA scooter and Slingshot fleet in San Juan; e-bikes and ferry tickets on Culebra.

Your number stays yoursSetup is call forwarding, not a migration. Turn it off and your line is as it was.

Never a fake transferIf it cannot answer, you get a real message with a real callback time — not hold music.

What it handles · lo que atiende

The routine, all of it. The judgment calls, to you, with buttons.

Nine calls in ten are the same four questions: how much, is it free, where are you, how do I book. Coquí answers those from the records you already keep — your price list, your calendar, your address and hours — and quotes only what you published. The tenth call is why it has buttons.

Answers

Prices and availabilityFrom your own catalog and calendar, never guessed. Published rates only.
Directions, hours, rulesYour words, said patiently, in either language, at 2 AM.
Two languages, one callA guest who starts in Spanish and switches to English is followed, not restarted.

Books

Takes the bookingDates, units, name, phone — written into your workspace, not a notepad.
Texts the pay linkThe guest pays on their own phone, on your Stripe. Coquí never takes a card number by voice.
Remembers the callA guest who calls back the same day is picked up where they left off.

Hands over

Anything about moneyA refund, a discount, a dispute: a message to you, with the facts and buttons. Not an action.
Anything it is unsure ofA real ticket with a callback window it commits to on the call — and keeps.
A person who asks for a personForwarded to the number you choose, in your hours.

What you decide · lo que decides tú

You approve what matters. Coquí does the typing.

Every message Coquí sends you that asks a question comes with the answer buttons on it. Tap one, from your phone, in the line at the hardware store. Money never has an "apply" button — a charge or a refund is always a conversation with you first.

Guest · WhatsApp · 9:42 PMHola! Do you have 2 e-bikes Saturday for the whole day? And is it ok to bring a dog on the ferry?

Coquí¡Hola! Yes — two e-bikes for the full day Saturday are free, $60 each. Dogs ride the ferry in a carrier, and the pier is a short walk from us. Want me to hold the two bikes and text you a link to pay the $10 deposit?

GuestYes please. Also my friend's card got charged twice last time, can you fix that?

CoquíDone — the two bikes are held under your name and the pay link is on its way by text. On the double charge: that one goes to the owner, not to me; he will look at it and write back tonight or first thing tomorrow.

To you · a message with buttonsPossible double charge — Ana R., two $60 charges on Sept 28, one booking on file. Stripe shows both as captured.

Open in StripeTalk it over with AnaNot a double charge

What is behind the buttons. Each one is a signed link that works for 72 hours and only from your phone. The page shows you the live facts before anything happens; if the facts moved since the message, it asks again. One decision per message, logged. Money buttons open the cockpit or the conversation — they never move a dollar.

Being found · que te encuentren

Before anyone calls, something has to find you. We check that too.

More and more "where can I rent a kayak in Fajardo" questions are asked to an assistant, not a search box. On your setup call we run a free AI-visibility check: what the assistants say about your business today, what they get wrong, and the three fixes that move it — your Google listing, your hours, the words on your own site. No tool to buy; a page of notes you keep.

On the call

What they say about you nowWe ask the assistants the way a tourist would and read you the answers.
The three fixesUsually a listing, a page and a phone number that does not match. Done in an afternoon.

What we do not claim

That we can make an assistant recommend youNobody can, honestly. We can make sure it is not wrong about you.
Rankings, "optimization", a monthly reportNot a product here. One check, on the call, free.

Price · precio

Flat monthly. No per-minute, no per-seat, no share of your bookings.

Spanish is included, always. Cancel by turning the forwarding off. Nothing is charged until the line is live and you have heard it answer yourself.

Any business

Coquí Line

$179a month

Phone, WhatsApp, texts and site chat answered 24 hours in both languages. A one-time buy-in lowers it for good: $500 → $149, $1,500 → $119 a month. The whole ladder, plainly, on the Coquí Line page.

Get the Line

With PK rental software

$179a month

The same line, reading the hours, prices and inventory you keep in PK — nothing to install, it is the same records. Your PK plan is half price while the line is on.

See it inside PK

For hosts · PK Stays

$49a month

A phone number for your places to stay — calls, texts and WhatsApp, up to 10 places — on the Grow and Scale plans of PK Stays. No buy-in, no per-minute charges. Your plan is half price while the line is on.

See it for hosts

Built in Puerto RicoKeep your numberYour Stripe, your moneyEnglish and Spanish, every callNever money on its own

Getting started. Forward your existing number — it stays on your sign, your menus, your Google listing. Coquí answers with your hours, your rates, your policies, from the first call. A 30-minute setup call with the founder on every plan, in whichever language you prefer; after that, email and WhatsApp in both. If your phone does call-center volume, say so first and we will price it honestly.